Safety and Legal Standards at Moore Than Recovery

At Moore Than Recovery, safety is at the heart of every vehicle recovery job carried out in Swansea and across South Wales. When a customer calls Moore Than Recovery for breakdown recovery or roadside assistance, the technicians are not just sending a truck – they are sending trained professionals who work to strict legal and safety standards every time.​

How Moore Than Recovery meets legal duties

Moore Than Recovery operates within UK health and safety law and national guidance for running a vehicle recovery business. This means risks to customers, technicians, and other road users are assessed and controlled on every job, whether it is a simple jump start on a local street or a full vehicle recovery on a busy motorway.​

All Moore Than Recovery drivers hold the correct driving licence categories for their recovery vehicles and follow the rules that apply to drivers’ hours and record‑keeping where required. The company keeps up with changes in UK recovery regulations and guidance so that the way Moore Than Recovery works stays current, legal, and safe.​

Safe and well‑equipped recovery vehicles

Every Moore Than Recovery truck is treated as a working tool that must be safe, roadworthy, and ready to respond. Vehicles follow a planned maintenance schedule and regular safety checks so that brakes, lights, tyres, and warning systems are in good condition before they head out on a recovery.​

The equipment on board – including winches, chains, straps, towing gear and loading ramps – is inspected, tested, and used in line with recognised recovery and lifting guidance. Moore Than Recovery technicians only use equipment that is suitable for the vehicle being recovered so that cars, vans, and 4x4s are loaded and secured safely.​

High‑visibility PPE and on‑scene safety

When you see Moore Than Recovery at the roadside, you will notice high‑visibility clothing and other safety gear being used as standard. Technicians wear hi‑vis garments that meet modern standards, safety footwear, and other PPE such as gloves or helmets where the risk assessment calls for it, helping them stay visible and protected while working close to live traffic.​

Each vehicle carries safety equipment such as warning triangles or cones where appropriate, spill kits, and first aid supplies, all checked regularly and replaced if damaged or out of date. This allows Moore Than Recovery to manage small hazards at the scene and keep customers and other road users safer while the vehicle recovery is carried out.​

How Moore Than Recovery works at the roadside

Every recovery starts with a risk assessment as the technician arrives on scene and continues with ongoing checks while the job is in progress. The technician looks at the road layout, speed and volume of traffic, weather and visibility, the position of the broken‑down vehicle, and who is present at the scene before deciding how to set up safely.​

Moore Than Recovery vehicles are positioned to create a safer working area wherever possible, using hazard lights and other warning systems to alert approaching drivers. Customers are asked to move to a safe place, for example behind barriers on motorways and fast roads, and are kept updated so they know what is happening as their vehicle is recovered.​

Training, competence and the Moore Than Recovery approach

Moore Than Recovery invests in training so that every technician understands roadside risks as well as the technical side of vehicle recovery. Training covers safe use of winches and loading systems, securing different types of vehicle, working on high‑speed roads, and the correct use of PPE, backed up by regular refreshers and safety briefings.​

Technicians are encouraged to work within their level of competence and to ask for support or coordinate with the police, National Highways officers, or other services when a job is unusual or particularly high‑risk. This culture helps ensure that Moore Than Recovery does not take unnecessary risks just to get a quick result; safety comes first, every time.​

Looking after Moore Than Recovery customers

Breakdowns and accidents are stressful, especially late at night or when family members are in the car. Moore Than Recovery technicians are trained not only to recover the vehicle but also to look after people at the scene by explaining the plan, checking everyone is in a safe place, and offering extra help to anyone who is vulnerable, such as children, older people or customers with mobility issues.​

Where there are fluid spills or debris, Moore Than Recovery follows procedures and uses spill‑control materials and equipment to reduce environmental risks and keep the road as safe as possible until the vehicle is removed. By combining strong legal compliance, careful risk management and a calm, customer‑focused approach, Moore Than Recovery aims to make every vehicle recovery in Swansea and South Wales as safe and straightforward as it can be